Subscription Terms & Conditions
Subscription Terms & Conditions
By purchasing a subscription with SheBANG! Woman, you agree to the following terms and conditions.
1. Subscription Orders
When you set up a subscription, your selected product(s) will automatically renew at the chosen frequency (e.g. every 15, 30, or 60 days). Each renewal will be charged to your nominated payment method on file.
2. Order Processing
Once a subscription order has been processed and payment has been taken, we’re unable to cancel, change, or refund that order.
We send a reminder email three (3) days before your next order is processed to give you time to make any changes, skip an order, or cancel your subscription.
To update your subscription, you can:
- Log in to your SheBANG! Woman account and make changes directly; or
- Contact our Customer Care team via hey@shebangwoman.com.au before your next order is processed.
If no changes are made within that 3-day window, your order will proceed as scheduled.
3. Cancellations & Changes
You may cancel, pause, or amend your subscription at any time before your next order is processed.
Once payment has been taken, the order will be shipped as planned and cannot be modified or refunded.
4. Failed Payments
If a subscription payment fails, the system may automatically retry the payment. If it continues to fail, your subscription may be paused until a valid payment method is added.
5. Shipping & Delivery
All subscription orders are shipped according to our standard delivery timelines. Free shipping applies to all subscription orders over $80. All orders under $80 will be charged $5.95 shipping fee.
6. Returns
As subscription products are automatically processed and packed, we are unable to accept returns or provide refunds once an order has been dispatched.
If your order arrives damaged or incorrect, please contact us at hey@shebangwoman.com.au and we’ll be happy to help.
7. Pricing & Product Updates
Prices are subject to change. You will be notified of any price or product changes before your next order is processed.